Advanced Dispatcher
What a $60K dispatcher does. Without the $60K dispatcher.
A dispatcher's brain. Engineered for service operations.
Built for HVAC, plumbing, electrical, and multi-tech businesses. Routes jobs by certification, verifies truck stock before dispatch, factors travel time and traffic, reroutes emergencies live, and texts customers when techs run late. Twenty-four seven. No overtime, no sick days, no onboarding.
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Watch it dispatch a four-tech operation in real-time
Mike, Jen, Carlos, and Devon - each with different certifications and constraints. See the AI route jobs, handle an emergency reroute, and notify customers automatically. Updates every fifteen minutes.
What the AI handles, every job, every time
Only routes jobs to techs who hold the required certification. No warranty callbacks from unlicensed work.
Confirms the tech has the parts on board before dispatch. Cuts wasted trips and second-visit overhead.
Factors real drive time, not back-to-back optimism. Schedules stay realistic across the day.
Off-hours, skill ceilings, restricted work windows. The AI knows what each tech can and cannot take.
Pulls preferred tech, prior service notes, and customer history before booking. Personalization without manual lookup.
Live reroutes when emergencies hit. Evaluates which jobs are pausable, who is closest, who is qualified.
When a tech runs late, the AI texts the next two customers automatically. No angry calls to the office.
Owner sees revenue and dispatch. Dispatcher sees the board. Tech sees their jobs. One system, three views.
The math is not subtle
Pays for itself before a new hire finishes their first quarter.
What's inside the package
Routes jobs by certification, checks truck stock, factors travel time, handles emergency reroutes, and texts customers when techs run late. 24/7, no manual handoff.
The Advanced Dispatcher is built around your service categories, tech roster, certification rules, dispatch policies, and the way your team actually operates. Customize the package with the AI to scope your specific build.